Privacy Policy

1. Who We Are

DestinationWeddings.ca is operated by Travel Time Agency, an independent affiliate of Trevello Travel Group, based in St. John's, Newfoundland and Labrador, Canada. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

2. Information We Collect

We collect personal information that you voluntarily provide when you:

• Submit a consultation request or contact form
• Request a quote or booking
• Subscribe to communications from us
• Communicate with us by phone, email, or other means

This may include your name, email address, phone number, postal address, travel dates, destination preferences, guest counts, and payment information necessary to complete a booking.

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and referring URLs, through standard web server logs and analytics tools.

3. How We Use Your Information

We use the personal information we collect to:

• Respond to your inquiries and provide travel advisory services
• Process and manage travel bookings on your behalf
• Communicate with you about your booking, travel documents, and related matters
• Send you relevant travel information, offers, or updates (where you have consented)
• Comply with legal and regulatory obligations, including TICO requirements
• Improve our website and services

We do not sell your personal information to third parties.

4. Disclosure of Your Information

To facilitate your travel bookings, we share necessary personal information with travel suppliers including airlines, tour operators, hotels, and resort properties. These suppliers have their own privacy policies governing the use of information shared with them.

We may also share information with our host agency, Trevello Travel Group, and with service providers who assist us in operating our business (such as email platforms and accounting software), under confidentiality agreements.

We may disclose your information if required by law, court order, or regulatory authority.

5. Consent

By providing your personal information to us, you consent to its collection, use, and disclosure as described in this policy. Where we use your information for marketing communications, we will obtain your express consent and provide an easy way to withdraw it at any time.

You may withdraw consent for marketing communications at any time by contacting us at admin@traveltimeagency.com or by using the unsubscribe link in any email we send you. Withdrawal of consent does not affect our ability to use information necessary to complete existing bookings or comply with legal obligations.

6. Cookies and Analytics

Our website may use cookies — small text files stored on your device — to improve your browsing experience and gather aggregate analytics about how visitors use the site. We use Vercel Analytics, which collects anonymized usage data. We do not use cookies to track individual visitors for advertising purposes.

You can disable cookies in your browser settings, though doing so may affect the functionality of some parts of the site.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Booking records are typically retained for a minimum of seven years in accordance with standard accounting and regulatory requirements. You may request deletion of your personal information subject to any applicable legal retention requirements.

8. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Payment information is processed through secure, PCI-compliant systems. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

9. Your Rights

Under PIPEDA and applicable provincial legislation, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent for non-essential uses of your information
• Make a complaint about our handling of your personal information

To exercise any of these rights, please contact us at admin@traveltimeagency.com. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to third-party websites, including resort properties, airlines, and tourism boards. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

12. Contact and Complaints

Questions, concerns, or complaints about our privacy practices may be directed to:

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.